We strive to process and ship all orders promptly within 1-3 days of placement. Once your order has been dispatched, you will receive an email notification containing detailed tracking information. With these tracking details, you can easily monitor the progress of your package through our delivery partner’s website.

We always strive to deliver your parcel with the best carrier and service for your country. All information about the shipping times and rates by country can be found on our shipping page

At Solara, we process returns as quickly as possible. Once your parcel leaves your local post office, it travels to our consolidation hub and then to our warehouse for inspection. You can follow the status of your return anytime through our Return Portal.

Refunds are available either as a digital gift card our fastest option, usually issued within 2–3 business days after processing or back to your original payment method, which typically takes 7–10 business days. You will receive email updates as soon as your return has been processed and your refund is complete.

We deliver worldwide. Solara Mode orders are shipped with trusted carriers such as DHL, DPD, UPS, Australia Post, Toll, and other reliable local partners.

Yes, we ship all over the world. Shipping is completely free worldwide.

We understand that circumstances may change, but our commitment to quick processing means we're already working diligently to prepare your order for shipment as soon as it's received. Therefore, we kindly ask our customers to double check their orders before finalizing payment.

If you have any questions or concerns regarding your order, please don't hesitate to contact our. We're here to assist you in any way we can within the constraints of our rapid processing system.

If the item(s) are not to your liking you can always return them within 30 days

Shipping Policy

At Solara Mode, we are committed to delivering your order quickly, safely, and worldwide.

Processing Time

All orders are processed and shipped within 24–72 hours of placement. Once your order has been dispatched, you will receive an email with detailed tracking information so you can monitor your package every step of the way.

Shipping Methods

We ship with trusted global carriers such as DHL, DPD, UPS, Australia Post, Toll, and reliable local partners depending on your destination.

Shipping Costs

We proudly offer free worldwide shipping on all orders.

Tracking

Once shipped, you will receive a confirmation email containing tracking details. Simply use these details to track your package through our delivery partner’s website.

Contact Us

If you have any questions about shipping, please contact us at info@solaramode.com. Our team responds to all emails within 12 hours.