Return & Refund Policy

At Solara Mode we want you to shop with confidence. If your purchase is not quite right, we offer a simple and flexible return process.

Returns

  • You may return items within 30 days of delivery.

  • Items must be in their original condition, unworn, unused, and with all original tags or packaging.

  • For hygiene reasons, cosmetics and beauty products cannot be returned once opened.

Refunds

  • Once we receive and inspect your return, your refund will be processed to the original payment method.

  • Refunds may take 5–10 business days to appear, depending on your bank or payment provider.

  • Shipping fees (if any) are non-refundable.

Exchanges

At this time we do not offer direct exchanges. If you’d like a different item, please return your purchase for a refund and place a new order.

How to Start a Return

To initiate a return, please contact us at info@solaramode.com with your order number and details. Our support team will guide you through the process.

 


At Solara Mode, we believe every woman deserves to feel confident, empowered, and effortlessly elegant. Each collection is designed with intention — bringing together premium materials, flattering silhouettes, and timeless designs that celebrate individuality and strength. We take pride in every detail, from the way our fabrics move to how each piece fits, because we know that true beauty begins with feeling good in what you wear.

Our mission has always been to make luxury accessible — offering high-quality, statement pieces that elevate your wardrobe without compromise. When you shop with Solara, you’re not just purchasing clothing; you’re joining a community that values style, confidence, and authenticity. We want every step of your experience, from browsing to delivery, to feel as polished and seamless as the garments themselves.

We understand that sometimes a piece might not be exactly what you expected, and that’s why our return process is designed to be simple, flexible, and completely transparent. Our team is always here to guide you, support you, and make sure you’re fully satisfied with your purchase. We handle every return with the same care and attention that goes into creating our collections — because your trust means everything to us.

At Solara, we believe in long-lasting relationships, not one-time transactions. That’s why we’re committed to offering a shopping experience rooted in integrity, quality, and respect for our customers. Every order is carefully checked before it leaves our hands, and we stand by the promise that each item embodies the Solara standard: timeless design, exceptional comfort, and refined elegance.

Your satisfaction and confidence are the foundation of our brand. If your order isn’t quite right, rest assured that our support team will do everything possible to make it right — quickly, professionally, and with genuine care. Our priority will always be you, and ensuring that your Solara experience feels effortless, inspiring, and personal from start to finish.

Because at Solara, confidence is always in style — and so is exceptional service.

Sale and promotional return conditions apply .